We respect the privacy of every individual who visits this site. Our policy on the collection and use of personal information is outlined below.
We collect and use personal information for business purposes only, this is collected lawfully and in accordance with the Data Protection Act 1998
This is in order to, administrate or otherwise carry out our obligations in relation to any insurance policy you have bought through this web site, anticipate and resolve problems with your service, create and inform you of products or services that may better meet your needs
We need to collect and process personal information about you (including your name, address, telephone number and email). We may ask you for this information on our web site to the extent that this is necessary in order to provide you with insurance quotes or otherwise in relation to any contract of insurance that you may want to enter into. We will not disclose any personally identifiable information without your permission unless we are legally obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for the processing of personal information relating to you (including the disclosures) referred to in this policy. By submitting these details, you consent to the processing of sensitive personal data about you by us and insurers where this is necessary or appropriate, for example health information or criminal conviction information for underwriting purposes/assessment purposes.
We will contact you by telephone and email after you have had a quote online. We do this to confirm the details that you have given us and to ensure that we have provided you with the best level and cost of cover.
It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply us with for market research and tracking of sales data, sending you information about our products and services or those of any of the insurers whose products are available through this web site, giving the information to our associate offices and companies or to the insurers.
If you do not want us to use the information relating to you for any of the above purposes, please contact us as set out below. If you do choose to ask us to stop using your personal data for these purposes, then neither we nor our associate offices or companies nor any of the insurers whose products are available through this web site will use personally identifiable information relating to you for marketing purposes. If, however, you are or have been a customer of ours then both we and the relevant insurer may continue to process data for the purpose of administrating and otherwise in connection with any insurance policy that you bought through this web site. This requirement will continue for as long as we have such insurance policy in force and for a reasonable period of time afterwards (as, for example, we or the relevant insurer may be legally obliged to retain information about you even after your policy has expired).
We may store some information (commonly known as a "cookie") on your computer when you look at our site. This information facilitates your use of our web site and ensures that you do not need to re-enter your details every time you visit it.
We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply the owners or operators of third party web sites from which it is possible to link to our site with information relating to the number of users linking to our web site from such third party web sites. You cannot be identified from this information. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.
We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site and recommend that you check the policy of each site you visit. In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators or the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.
If at any time you would like to contact us, the details are available on our Contact Us page.